Replacement of fascias and guttering, replacing missing roof tiles and re pointing ridge tiles.
Terry and his team (Dave and Lee) were great from start to finish. Mark provided the initial estimate and took time to evaluate what work was required. He climbed on to the roof and demonstrated what could be repaired, and what needed to be replaced. His explanations were clear, and he discussed the best possible solution in order to get to the finish I wanted, and to an economical budget. The team completed the work in a day and a half, cleaning up both after the first day and at the end of the job. Happy with the results and would definitely recommend and use again.
Customer in Chapel House, 10 July 2013
Replaced flat roof.
Terry is a fantastic guy, very professional, friendly and reliable. He kept me constantly informed and took pictures of the roof before and after so that we could see how nicely the work was carried out. It only took two days to strip the flat roof and replace it with a new one. His team is really hard working and tidy, causing no disruption at all during the works. It's refreshing to come across such nice and honest people you can trust. I wouldn't hesitate recommending them.
Repeat Customer in Newcastle, 19 February 2015
I am delighted with Mr Giles and his men, kept me fully informed with photos before and after, where necessary did extra work with no extra charge, very happy.
Customer in Gosforth, 16 September 2017
Clean moss of roof, apply an anti moss solution. Replace broken and missing tiles. Replace some guttering.
So glad we choose The Roofer Company to do the repairs on our roof, broken and missing tiles. All the moss removed, looks as good as new .We had our guttering replaced by cowboys awhile ago but Mark and his team put it right ,no more flooding for us, thank goodness. Mark pointed out that we didn't have lead flashing on our porch, at no time did we feel pressured into having this put right, of course we got Mark to do the job at a reasonable price. Mark takes great pride in his work and he and his team are professionals .We'd use them again.
Customer in Gateshead, 25 June 2018
New flat roof and roof overhaul.
Great work, kept informed, many thanks.
Customer in Kingston Parks, 28 October 2013
Two chimneys pointed, lead flashing replaced, capping chimney pots, cleaning guttering and installing air vents to the roof.
I would recommend this company. They did a thorough survey and explained the work that needed to be done, which matched what my independent surveyor had recommended. The work was carried out promptly, at a fair price and to a very high standard.
Customer in Jesmond, 14 August 2019
Replacing all fascias, gutters/pipes, ridge tiles/slates and repointing.
Scoring 10/10 for Terry and his team (Dave and Lee) seems to undervalue the work that they did for me and it is fantastic to finally find a tradesman that I can trust and rely on to do a good job! Mark was extremely prompt with his communication and he and his team were courteous, friendly and professional at all times. The initial remit was to fix a leak to the roof which required replacing ridge tiles, slates, and repointing the chimney. Dave and Lee completed this very quickly and did an excellent job! Unfortunately, we then discovered that one of the roof fascias was rotten. Terry was very helpful in providing a clear explanation on the problem and what was required - outlining the options available. I decided to replace all fascias on the house, including new pipes/gutters. I'm so glad we did as the end result is very smart and a huge improvement. There were a few other issues that arose along the way, including a leaking down-drain which needed to be removed and diverted but Mark happily and quickly resolved these additional issues. Overall, I am extremely pleased and have already asked Mark back for other jobs around the house. I cannot recommend this company enough - many thanks Terry, Dave and Lee - keep up the good work!
Customer in Fenham, 11 June 2019
Excellent service, work completed on time, kept informed all the time. Extra done at minimum cost.
Customer in Shiremoor, 31 May 2019
Roofing repairs to house.
Terry was superb from start to finish! His inspection was prompt, diagnosis of remedial work immediate and in language I could fully understand, quotation was clear, work was carried out by him and his team on time, to budget and with courtesy. They worked with care and skill. Mark made a final inspection to ensure everything was to standard and to ensure I was fully satisfied. I couldn't have been more pleased and I've already recommended Terry to friends of mine.
Customer in Heaton, 15 May 2019
Repair valley, replace some tiles and rebuild chimney.
Prompt and accurate quote and able to start and complete the work a couple of days later. Nice guys and did a good job. Would recommend them.